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10 Main Reasons why people prefer Ideales Resort! Reservations / Bookings Offers Suitability for children / large groups Access / Directions Beaches, villages, airport, ports Means of transportation / Car or motor bike Extra services Ideales Resort Standard Services Ideales Resort Regulations Ideales Resort Green Practices Special occasions

Reservations / Bookings

 

- How can I make a reservation ?

You can make an online reservation easily and quickly to our Book onlinepage. Or please contact us on info@IdealesResort.gror +30 210 61 48 410 or +30 6972 804 188.

- Can I change my reservation ?

Of course you can change your reservation according to our availability. Please contact us on +30 210 61 48 410 or +30 6972 804 188 or info@IdealesResort.gr, to check our availability and modify your reservation if that is possible.

- Do I have to make a transfer as a downpayment upon confirming my reservation ?

Yes. The downpayment is 40% of the total amount of your stay at the villa.

- In case I cancel my booking is the downpayment returned ?

The downpayment is refundable for cancellations up to 30 days before arrival in a bank account that you will provide us. No return of downpayment is possible in case of cancellation 29 or fewer days before arrival at Ideales Resort.

- What happens if I need to leave unexpectedly ?

Early departure from an Ideales Resort villa is considered as cancellation and is charged with 100% of the total amount. Please contact us on +30 210 61 48 410 or +30 6972 804 188 or info@IdealesResort.gr.

- Until when can I pay the full amount of my booking ?

You can pay in full the total cost of your booking until the next day of your arrival.

- Can I pay by credit card ?

Of course. The total cost of your booking or the remaining amount can be paid by credit card (Mastercard or Visa) or cash or by a bank transfer to the Ideales Resort bank account.

- Can I pay in cash ?

Yes. The total cost of your booking or the remaining amount can be paid in cash or by credit card (Mastercard or Visa) or by a bank transfer to the Ideales Resort bank account.

- Can I pay by a bank transfer ?

Yes. The total cost of your booking or the remaining amount can be paid by a bank transfer to the Ideales Resort bank account or in cash or by credit card (Mastercard or Visa).

- When is check-in and check-out ?

Check-in in the Ideales Resort villas is at 15:00 in the afternoon and check-out is at 11:00 in the morning (UTC +2 Greece).

- What are the conditions for early check-in or late check-out ?

For arrivals before 15:00, please contact us on +30 210 61 48 410 or +30 6972 804 188 or info@IdealesResort.grto assist you if that is possible and according to availability.

For arrivals from 6:00 to 10:00 (UTC +2 Greece), the charge is 100% of the cost of one night of the day requested.

For arrivals from 10:00 to 13:00 (UTC +2 Greece), the charge is 50% of the cost of one night of the day requested.

In case there is no availability, you can safely leave your luggage at the Reception until 15:00 that you will check-in at the villa.

Always according to Ideales Resort availability, late check-out until 18:00 (UTC +2 Greece), is charged with 50% of the cost of one night of the day requested.

Late check-out after 18:00 (UTC +2 Greece), is charged with 100% of the cost of one night of the day requested.

- Can I upgrade my booking ?

Always according to availability we can upgrade your booking anytime. There will be an additional charge per night for the upgrade of the villa deriving from the price difference of the villa you have already booked and the villa you wish to be upgraded. Please contact us on info@IdealesResort.gror on +30 210 61 48 410 or on +30 6972 804 188.

- Is my ID or passport necessary for check-in ?

Yes. It is absolutely necessary that the Guest who booked the villa and have or will pay with credit card shows us the Identity Card or Passport upon check-in.

- How can I get in the villa ?

Upon receiving your booking confirmation, we will send you an e-mail with useful pre arrival information.

- In case I have any questions about the villa who should I contact ?

For any possible assistance during your stay at Ideales Resort, please contact us on +30 26710 29222 or on +30 6994 261 764 or at kefalonia@Ideales.gr.